Medical Sales / Patient Care Rep Fresno CA

We are looking for a motivated and driven Medical Sales / Patient Care Representative to join our medical practice full time in Fresno, CA. The Medical Sales/Patint Care Rep is responsible for building and maintaining patient relationships throughout their care, delivering a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care. This position is also responsible for acquiring long term, quality patients for the clinic through the implementation of lead conversion systems, and the position will focus on understanding patient needs and wants, helping them overcome obstacles and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life. Ideally, the incoming candidate must be able to develop trust and the confidence necessary to help patients navigate their Care Plan and be able to work and collaborate effectively within a highly team-centric environment. Must have sales or management experience.

About Us:
Our Mission is to be a state-of-the-art medically integrated team of holistic health and wellness professionals, dedicated to serve the public by bringing health and happiness into a disease-less, pain-free community. We strive to prevent any unnecessary surgeries as well as reduce the use of any medications. Our VISION is to change healthcare to the way it should be. The way it should have been all along.

Performance Objectives:

Develop emotional connection with patients to understand their expected goals and desired outcomes
Perform an initial consultation on new patients to determine medical history, motivating factor that prompted patient to look for help with their problem and functional goals of the patient
Attend Team Meeting to report on motivating factor that prompted patient to look for help with their problem and functional goals of the patient
Create and deliver financial estimates and long-term scheduling to patients based on Provider’s orders
Provide and ensure completion of all patient paperwork
Effectively and continually educate patients about the need for, and progress through, the care plan
Ensure that all of the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires
Execute patient follow up calls
Encourage, resolve concerns, and gather testimonials during care plan

Capabilities/Key Competencies:

Entrepreneurially orientated, driven to succeed and a commitment to achieve results
Excellent relationship building skills with a demonstrated ability to quickly develop trust
Ability to make decisions, offer strong recommendations, and take responsibility for results
Ability to ask exploratory questions
Demonstrate ability to create a high awareness around physical/functional limitations
Self-starter who can work independently within existing processes or operate effectively with ambiguity
Ability to overcome objections with confidence
Planning, organizing, prioritizing, and streamlining skills
Ability to maximize and apply internal systems, processes, and platforms
Present self in a professional and positive manner in attitude and appearance at all times
Advocate for the patient and motivate them to reach their health goals
Ability to coordinate and balance needs of the patient and the clinic
Understand, align, and communicate our mission, vision, and values
Desire to define and take massive action to accomplish your own personal, professional and financial goals

Education & Experience:

High school diploma or equivalent
2 years of sales or management experience

Schedule:

Full time (Mon- Fri with Friday office hours ending at 1)

Salary:

$23 -$26 / hr plus commission

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus compensation based on productivity

If you have a passion for health, a drive to see people live the life they deserve, are a team player and strong collaborator with excellent communication skills, we want to hear from you! We are a specialty office and are one of the only in the industry. We see many patients each week and are looking for a great addition to our already stellar team. If this sounds like the opportunity for you, then please contact us!
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Medical Sales / Patient Care Rep Fresno CA