Details
Skills
Medical Device, Hearing implants, cochlear implants, Bone Conduction implants, Surgical Sales, Patient troubleshooting, Nurse support, Surgical training, contract negotiation, Capital Equipment, ENT, neurology, neuro-otology.
About
NORTHEAST REGIONAL ACCOUNT MANAGER – Cognivue, Victor, NY May 2022 – September 2023
• Demonstrated exceptional skills in overseeing end-to-end processes, including client acquisition to marketing and sales.
• Streamlined sales, training, and service for capital and subscription sales of the world’s first computerized cognitive screener based on FDA-cleared technology to neurology, pharmacists, and general practice physicians.
• Showcased exemplary knowledge in planning, developing, and implementing marketing and penetration plan for Northeast.
• Successfully established current customers for incremental revenue; added new customers through prospecting and referrals.
NATIONAL SURGICAL SALES TRAINER – Oticon Medical, Somerset, NJ September 2021 – May 2022
• Progressively led the training and support to neuro-otology, OR staff, and Oticon Medical employees in the United States.
• Orchestrated the development of surgical educational training materials and manuals; created and developed eLearning Modules.
• Spearheaded the execution of surgical sales training for Oticon Medical employees and physicians across the USA.
• Offered specialized surgical support for intricate cases, ensuring patient outcomes and enhancing the company’s image.
• Exhibited outstanding expertise in engaging all stakeholders associated with surgically implanted devices at Oticon Medical.
• Initiated 8 new Cochlear Implant centers in 3 months.
Surgical Account Manager – Medel, Durham, NC August2019 – September 2021
• Professionally performed all duties while promoting and managing all temporal Bone Conduction devices for the Northeastern region.
• Managed and set standards for temporal bone training, ensuring all FDA training guidelines are met.
• Trained 28 new surgeons in 2021
• Achieved 116% of target in 2021
• Drove surgical referrals in private practice, supported team in outreach, patient recruitment, and education activities.
• Provided surgical and clinical training, consumer engagement, surgical and clinical support for BONEBRIDGE and ADHEAR devices.
• Developed and maintained relationships with Neurotologists, Audiologists, hospital administration, materials management, and operating room staff to ensure clear communications and a proactive workplace.
REGIONAL VICE PRESIDENT OF SALES – Sonova (Unitron), Plymouth, MN August 2014 – February 2019
• Directed a $28M sales region and directly managed, coached, and mentored a team of 8 remote regional sales managers.
• Achieved budget for sales while controlling operational cost, ultimately increasing revenue by 26% in the first 6 months.
• Implemented change management for internal and external stakeholders and all strategic sales and marketing planning aspects.
• Effectively led the initiative for various unique revenue-generating activities for enterprise and small business customers.
• Conducted weekly one-on-one, monthly team calls, quarterly co-travel, biannual team meetings, and annual national sales meetings.
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